Transportation Policy
Transportation Policy
Our commitment to safe eyewear delivery is of utmost importance. We ensure that all glasses are carefully packaged in sturdy, custom - fit boxes. Each pair is cushioned with shock - absorbent materials to prevent damage during transit.
We partner with reliable shipping carriers known for their handling care. During transportation, the glasses are kept in a stable environment, protected from extreme temperatures, humidity, and pressure changes.
In case of any potential issues during shipping, we have a comprehensive tracking and insurance system. If damage occurs, our customer service team will promptly assist with replacements or refunds to guarantee customer satisfaction.